Terms of Service.

1. The parties

These terms (the "Terms") form a binding contract between SteelEstim8 (referred to as "we", "us", "our"), the operator of the marketing site at steelestim8.co.uk and the application at steelestim8.com, and the customer signing up for a subscription (referred to as "you", "your").

By starting a subscription on either the Monthly or Annual plan — including by completing the sign-up flow at steelestim8.co.uk/start — you agree to be bound by these Terms.

2. The service

We provide a web-based estimating application for portal-frame steel buildings (the "Service"), accessed at steelestim8.com. You access the Service over the internet using a modern browser. The Service includes the functionality described on the marketing pages of steelestim8.co.uk from time to time (rate library, estimate builder, quote PDF generation, GA drawing, dashboard, etc.).

We may add features and modules. New modules (for example: Mobile, Mezzanine, Stairs) ship as optional add-ons with their own pricing. Adding a module requires your express consent and increases your monthly subscription accordingly. Basic functionality already included in your subscription will not be removed during your contract term.

3. Subscription term

Your initial subscription is for a fixed term of 12 calendar months from the date your first payment is collected (the "Initial Term") — either the first monthly card charge on the Monthly plan, or the single upfront card payment on the Annual plan.

After the Initial Term, the subscription automatically rolls over on a monthly basis at the then-current Basic price (currently £175 per month + VAT) and you may cancel any time by giving notice in writing to info@steelestim8.com. Cancellation in the rolling period takes effect at the end of the billing month in which notice is received.

4. Pricing & payment

Two subscription plans are available to new customers signing up on or before 31 July 2026: Monthly and Annual. Both have the same 12-month contract term and identical product access. After 31 July 2026, only the standard Monthly plan is offered to new customers (£175 per month + VAT from month 1).

Monthly plan (intro)

• Months 1–3: £87.50 per month + VAT (introductory price).
• Months 4–12: £175 per month + VAT (standard Basic price).
• Total Initial Term: £1,837.50 + VAT.
• Payment: recurring card payment via Stripe Checkout. The card you provide at sign-up is charged on the same date each month, automatically.
• After month 12 (auto-renew on): the subscription continues at £175 per month + VAT on monthly card billing; cancel any time with notice in writing.
• After month 12 (auto-renew off): the subscription ends at the close of month 12; no further charges are taken.

Annual plan (intro)

• Year 1: £1,575 + VAT, paid as a single upfront payment on subscription start (introductory price equivalent to "pay for 9 months, get 12").
• Total Initial Term: £1,575 + VAT.
• Payment: one upfront payment at sign-up via Stripe Checkout (card, Apple Pay, Google Pay, or bank transfer).
• After month 12 (auto-renew on): the card on file is charged monthly at £175 per month + VAT, rolling to monthly card billing. Cancel any time with notice in writing.
• After month 12 (auto-renew off): the subscription ends at the close of month 12 with no further charge. Access to the Service ceases unless you re-subscribe.
• Annual renewal at the then-current annual price may be offered separately at renewal time.

Common terms

• Auto-renew: set at sign-up via the toggle on the checkout page and can be changed at any time before the renewal date by emailing info@steelestim8.com or via your account portal.
• Founder advisory (intro benefit): customers signing up on or before 31 July 2026 are entitled to one 30-minute video call with the founder per calendar month for the first six (6) months of their subscription, scheduled at mutually convenient times via the booking link provided after sign-up. Calls focus on product feedback and your use of the Service. Missed calls may be rescheduled subject to availability but are not refundable, and unused calls do not roll over or carry monetary value. The benefit is non-transferable and ends after month six (6) or on termination, whichever is sooner. After 31 July 2026, this benefit is no longer offered to new customers.
• Module add-ons (Mobile, Mezzanine, Stairs etc.) ship with separate pricing and apply only if you choose to add them.
• Basic price (£175/month standard) will not increase during your Initial Term on either plan.
• Late payments: if a card charge fails (Monthly plan) or the upfront payment is declined (Annual plan), we will retry the collection. If two consecutive retries fail and the balance remains unpaid for 14 days, we may suspend access until the balance is cleared. Suspension does not pause the term or the liability for outstanding fees.

Payment processing is handled by Stripe Payments UK Ltd on PCI-compliant infrastructure. On the Monthly plan, the card you authorise at sign-up via Stripe Checkout is stored by Stripe and charged automatically on the same date each month. On the Annual plan, payment is taken via Stripe Checkout (card, wallet or bank transfer) at sign-up. We never see or store your raw card details.

5. Cancellation inside the Initial Term

5.1 Monthly plan

If you cancel inside the Initial Term on the Monthly plan, the remaining months of the Initial Term become immediately payable as a single sum, calculated as:

(remaining whole months × £175) + VAT

For example, if you cancel after month 6, six months of the Initial Term remain, and 6 × £175 = £1,050 + VAT becomes payable on cancellation.

5.2 Annual plan

On the Annual plan you have already paid for the full 12-month Initial Term upfront. If you cancel inside the Initial Term, the annual fee is non-refundable — reflecting the introductory price already applied and the cost of providing access for the contracted term. Your access to the Service continues until the end of the 12 months.

5.3 General

These clauses reflect the introductory pricing we offer and the price hold for the rest of the term, and are intended to be enforceable as a genuine pre-estimate of the loss caused by early termination — not a penalty. These clauses in particular must be reviewed by a UK solicitor for enforceability under the rule against penalties, and any consumer-law overlay where applicable.

The clauses above do not prevent you from exercising any statutory right you may have under UK consumer law (where applicable), nor any rights you may have to dispute a card payment with your card issuer or bank.

6. Termination by us

We may terminate this contract immediately (and without further liability to you, save to refund any pre-paid period not used) if:

• You materially breach these Terms and have not remedied the breach within 30 days of written notice;
• You become insolvent, enter administration, or are unable to pay debts as they fall due;
• You use the Service in breach of section 7 (Acceptable use).

7. Acceptable use

You agree not to:

• Reverse engineer, decompile, or attempt to extract the source code of the Service;
• Use the Service to provide a competing estimating service to third parties;
• Resell, sublicense, or otherwise transfer access to the Service;
• Upload data you do not have the right to upload, or data containing malware;
• Use the Service to violate UK law (including UK GDPR), or to facilitate fraud.

8. Your data

You retain ownership of all data you input into the Service (the "Customer Data") — including rates, estimates, quote PDFs, company details, and GA drawings. We process Customer Data only to provide the Service to you, and as described in our Privacy Policy.

You can export your Customer Data at any time. On termination (whether at end of term, by you, or by us), we will retain Customer Data for 30 days to allow you to export it, then permanently delete it from active systems within 90 days. Backup copies expire on their normal cycle (currently within 12 months).

9. Liability

Nothing in these Terms limits or excludes liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or any liability that cannot lawfully be excluded under English law.

Subject to the paragraph above, our total aggregate liability under or in connection with these Terms in any 12-month period shall not exceed the fees paid by you in the 12 months immediately preceding the event giving rise to the claim. Neither party shall be liable for indirect or consequential losses, loss of profit, loss of business, or loss of anticipated savings.

The Service is provided "as is". We make no warranty that the Service will be uninterrupted or error-free. Estimates and GA drawings produced by the Service are indicative only — they are not engineering certifications and must be reviewed by a qualified structural engineer before use on a real project.

10. Intellectual property

We own (or are licensed to use) all intellectual property rights in the Service, including the code, designs, and brand assets (the SteelEstim8 name and the S8 mark). You receive a non-exclusive, non-transferable, worldwide right to access and use the Service during your subscription term for your internal business purposes.

11. Confidentiality

Each party agrees to keep confidential the non-public information of the other shared in connection with this contract, and to use it only for the purposes of performing this contract.

12. Changes to these Terms

We may update these Terms from time to time. If we make a material change that adversely affects you, we will give at least 30 days' notice by email to your registered address. Continued use of the Service after that period means you accept the updated Terms. If you do not accept the change, you may terminate as set out in section 5 (and any pay-out under that section will be calculated ignoring the changed terms).

13. Governing law & disputes

These Terms and any dispute arising from them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

Before issuing court proceedings, the parties agree to attempt to resolve any dispute in good faith by direct discussion, then by mediation under the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure if direct discussion does not resolve it within 30 days.

14. General

• Entire agreement: these Terms, together with the Privacy Policy and any order confirmation, form the entire agreement between us.
• Assignment: you may not assign this contract without our written consent. We may assign it to a successor entity.
• Severability: if any provision is held unenforceable, the remainder of these Terms continue in force.
• Notices: notices to us must be sent to info@steelestim8.com. Notices to you will be sent to your registered email address.
• Third-party rights: a person who is not a party to this contract has no rights under the Contracts (Rights of Third Parties) Act 1999.

15. Contact

Questions about these Terms? Email info@steelestim8.com.